HoneyComb Watermark

Platform Support Engineer | £35k-£42k | Cambridge

Salary Not Specified | Cambridge, England | Permanent

Platform Support Engineer | Application Support Engineer | Technical Support Engineer | Azure | SaaS | SQL | Second Line

Permanent - Cambridge / £35k-£42k

Method resourcing work with many a company but this opportunity is not one to be missed owing to the amazing career growth opportunities and a truly great team, not to mention their software was awarded a "disruptive technology" title by Microsoft!

As the platform support engineer you will be responsible for customer success by addressing and solving inbound support cases. You will be also involved in transition activities for the on boarding of new customers in terms of Support readiness such as assessing requirements, documentation, configuration information.

The successful Platform Support Engineer will have the following:

  • Commercial experience using Azure
  • Brilliant communication skills
  • Strong conceptual, analytical and problem solving skills
  • Able to work in a sense of urgency
  • Proven ability to be organized and prioritize
  • An active desire to increase exposure to new technologies and a passion for self-learning
  • Commercial experience of operating in a Technical Support role providing 1st and 2nd line support

Benefits:

  • 25 vacation days + additional every year and buying option
  • Wellness allowance of 100 GBP per month - take as cash
  • 10% Bonus
  • £2,500 Learning & Development budget of per annum which you can put towards certifications
  • A great work from home policy
  • Share options
  • Cycle to Work Scheme
  • Pension Match

The role will be remote initially and then going in part time later in the year (1 or 2 days a week). No sponsorship available.

To apply for this position, please contact Tom Hinde @Method Resourcing and connect with him on LinkedIn. If you'd like more information please contact Tom on 07939 686 449 or 0117 933 1766

Permanent - Cambridge / £35k-£42k

Platform Support Engineer | Application Support Engineer | Technical Support Engineer | Azure | SaaS | SQL | Second Line

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